Emotional intelligence profile of university administrators: A case of University of Benin, Nigeria

Abstract

To cultivate a university environment that challenges the status quo and breeds
excellence, university administrators need to learn, develop, and demonstrate high levels
of emotional intelligence. This paper, therefore, examines the emotional intelligence
profile of university administrators at the University of Benin. It adopted a descriptive
method of survey research as the design of the study. The population of the study
comprised of University Administrators at the University of Benin, Nigeria. The sample
comprised two hundred and thirteen (213) University Administrators purposely selected
during a lecture. Data were collected using a twenty-five (25) item questionnaire tagged
“Emotional Intelligence of University Administrators Questionnaire which was adapted
from London Leadership Academy. The data collected were analysed using mean,
frequency, percentage, t-test, and Anova. The findings revealed that University
administrators scored high in emotional intelligence competencies. It was also found in
the study that emotional intelligence among University administrators does not differ
concerning gender, age, and years of experience. It was recommended that universities
and other education institutes should strongly consider implementing emotional
intelligence coaching programs for potential personnel who are in charge of administrative
duties.

Keywords: Emotional intelligence, University, Administrator, Age, Sex and
Experience